Privacy Policy
Smit Research & Development develops and maintains software integrations, technical service platforms and related digital services for its own organisations and business partners. This privacy policy explains how personal data is handled within these services and integrations.
1. Data we process
Depending on the service or integration, we may process business contact details, account information, technical identifiers, machine or product references, service information, authentication metadata and system logs.
2. Purpose of processing
Personal data is processed only where necessary to operate, secure, maintain and improve our software, integrations and technical services, and to support authorised business processes.
3. Integrations and third parties
Our software may connect with authorised third-party services such as ERP, CRM, logistics, identity and service platforms. Data is exchanged only where required for the configured integration and within the permissions granted by the customer or service provider.
4. Data security
We apply technical and organisational measures designed to protect data against unauthorised access, loss, misuse or alteration. Credentials, tokens and integration secrets are handled separately from normal application data and are not intentionally exposed in public interfaces or logs.
5. Retention
Data is retained only for as long as necessary for the relevant business, technical, contractual or legal purpose.
6. Your rights
Where applicable under data protection law, individuals may request access, correction, restriction or deletion of their personal data.
7. Contact
Questions regarding privacy or data processing can be directed to Smit Research & Development.